Stop unwanted text spam effectively using your legal rights. Follow these three actionable steps:
Identify Legitimate Opt-Out Messages
Look for mandatory compliance clues within the spam message. Legitimate commercial texts legally require clear opt-out instructions, typically phrases like "STOP," "TXT STOP," or "UNSUBSCRIBE." Avoid interacting with messages lacking these keywords or requesting personal information to unsubscribe.
Use Standard Unsubscribe Methods
- Immediate Reply: Text the required keyword ("STOP," "END," "QUIT," etc.) directly back to the originating sender ID. Keep the reply exact – no extra words or punctuation.
- Verify Confirmation: Reputable senders must send a confirmation acknowledging your opt-out request. Do not reply again unless the confirmation explicitly requests it.
Escalate Persistent Spam
- Carrier Intervention: Forward the spam message to 7726 (SPAM). Major carriers use this to analyze and block offenders. Include the sender's number (usually automatic).
- Regulatory Complaint: If spam continues after unsubscribing, file a formal complaint with the FTC (US) citing CAN-SPAM/TCPA violations. Document all messages and opt-out attempts.
Critical Precautions: Never click links in suspicious texts. Block sender numbers only after attempting unsubscribe protocols – blocking alone doesn't fulfill legal opt-out requirements.
